Shop Policies

 

It’s Your Season, and you are the Star!! I design and create all items in the store for your delight. My design philosophy is built around a phrase my Dad used to say, “You are important, and that’s what matters.”

 

 

Payment

This store accepts most major credit cards.

If you need to cancel your order, please contact us within 48 hours of purchase.

 

Shipping

All items are shipped within 3-5 business days.

  • ==>All orders under $30 ship for $5.95<==
  • ==>All orders over $30 ship FREE**<==

**Due to the size of large WordPearls, all orders with a large WordPearl ship for $10.
**Looking to place a wholesale order? Please contact us directly.

 

Refunds and Exchanges

Your satisfaction is very important to us. If there should be a problem with your item, please let us know within 3 days of receipt, and we will do our best to resolve the issue in a fair and timely manner. We will be happy to answer any questions you may have.

 

All returns must be made within 14 days of receiving your item. After that time, all sales are final.

 

The buyer is responsible for shipping costs when returning an item except in cases where the item has been damaged during delivery, lost, or if It’s Your Season made a mistake with your order. We do not issue refunds for taxes.

 

If there is a problem with your item, it must be returned before we can issue a refund.

 

 

Security

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.”